Age Verification

 

How do we verify your age?

When creating an account or placing an order with Vapehouseuk we will request your full name, billing address and date of birth. This must be entered as it would appear on your passport, drivers license, electoral roll or used for a UK credit card. This information must be entered correctly as we will use it to verify your age before delivering any goods.

To securely verify your age Vapehouseuk use 1Account services to verify your age. Where you have asked us to provide an age restricted product or service, you consent to allow us to share your information with, and collect information from, One Account Mobile Limited (1account) and third-party providers of identity data to 1account. This consent is necessary for 1account to verify that you meet the minimum age and identity verification requirements as determined by relevant UK age restriction legislation.

You consent to allow 1account to retain relevant data for the purpose of future verification. All data processed by 1account is subject to appropriate security measures. Data retained by 1account is subject to periodic review to ensure it is not held for longer than necessary. You can find information about 1account and how they manage your personal data by visiting their website: 1account.net.

 

If you are placing your first order with Vapehouseuk, or if using an alternative email address to what is registered to your account, 1Account Age Verification will display a pop-up modal at the Order confirmation stage. This will automatically check your age against the information provided to us at checkout. If 1Account are able to successfully verify your age, no further action is required. If these checks do fail you will be given the option to re-verify via the following methods:

Mobile Phone Number

Credit Card

Electoral Roll

Drivers License

Citizens Card

Alternatively a photo of your passport or drivers license can be emailed to us.

Once you have been successfully verified you will not be required to take this action again on future orders.

For further information please review our privacy policy.