We regularly price check against other retailers and source most products directly from manufacturers. This allows us to keep costs low and pass those savings straight on to our customers. It’s that simple.

You can contact us by email at support@vapehouseuk.com or through our online contact form. Please note that during busy periods, response times may be slightly longer, but we’ll get back to you as soon as possible.

If you’re new to vaping, we recommend starting with a pod system or starter kit. These devices are easy to use, compact, and designed to deliver a satisfying vape without complicated settings, making them ideal for beginners.

In accordance with UK law, you must be 18 years or older to purchase vaping products from our website. We carry out age verification checks on all orders. Please note that age verification takes place after your order is placed. For more information, please visit our our Age Verification.

Unfortunately not just yet, but it’s coming very soon. We’re currently working on a rewards program, so be sure to subscribe to stay updated and be the first to know when it launches.

Once you place an order, you’ll receive an email confirmation. When your order is dispatched, we’ll send another email containing your tracking number. Please remember to check your spam or junk folder if you can’t see our emails.

We’re rated Excellent on Trustpilot, recognised for our reliable delivery, great product selection, and overall customer experience. Shop with confidence with Vapehouse UK.

Choosing the right nicotine strength depends on your previous smoking habits.

• Heavy smokers (20+ cigarettes per day): 18mg
  
• Medium smokers (10–20 cigarettes per day): 12mg
  
• Light smokers (fewer than 10 cigarettes per day): 6mg

You can also choose between nicotine salts and regular freebase e-liquids, depending on how smooth or strong you prefer your vape. If you’re unsure, our team is happy to help you find the right option